Checking an Order's Status?

Do you have an order in production and would like a general idea of when it will complete and ship?

Check Your Estimated Completion Window

Enter your order information below to see how long it has been in our production queue and a general completion window based on our current average lead times.

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My order was for:

This tool provides a general estimate only, based on your order date, rush option, and our current average lead times. Each door is handcrafted and many orders are custom, so your actual completion date may be earlier or later. If your order appears significantly outside this range, please contact us and we’ll be happy to check on it.

For orders that may be nearing completion or if you need an exact, up-to-date status, please fill out the form below and our team will provide a detailed update.

FORMAL STATUS REQUEST FORM

As your order approaches its estimated production lead time, we’re happy to provide a detailed update on completion and shipping. Please fill out the form below, and our order management team will typically respond the same business day. Please make sure your order is within the estimated production lead times window before requesting a formal update.

For the most accurate information, please use this form rather than calling, as office staff do not have access to real-time production schedules.

Production Rush

Push your order to the front of the line, click HERE

-Or request an update for your order below-