Posted on February 19 2024
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Our door turned out beautiful! It fits perfectly and looks great. Even though we were a little frustrated with it taking 22 weeks to arrive it was worth the wait.
Thank you so much for the wonderful feedback! We’re delighted to hear that your door turned out beautiful and fits just the way it should. We truly appreciate your patience during the wait.
Since every door we build is custom-made by hand, our lead times can be longer than what people are used to with mass-produced items. We post those estimated times up front to stay as transparent as possible, and our team works hard to make sure each project receives the attention it deserves from start to finish.
We understand the anticipation, and we’re grateful you hung in there with us. Hearing that the final result was worth the wait means a lot to our craftsmen who put their skill and pride into every door.
Thank you again for trusting us with your project. If you ever need anything in the future, we’re here for you!
Outstanding product. The wait was long, but completely worth it. The quality of craftsmanship is very apparent and this is a beautiful piece that is the highlight of our dining room. Customer service was great in giving us steady updates when asked. We couldn't be happier that we went with Hide-A-Way Doors over other vendors.
Thank you so much for your wonderful review! We’re truly grateful for your patience and thrilled to hear that your new hidden door has become a highlight of your dining room. Our team puts a great deal of care into every handcrafted piece, so knowing the craftsmanship stands out means a lot to us.
We’re also glad our customer service team was able to keep you updated along the way. It was a pleasure building for you, and we sincerely appreciate you choosing Hide-A-Way Doors over other vendors.
If you ever need anything in the future, we’re here to help. Enjoy your beautiful door!
Amazing came just as promised and ordered no issues at all!
Thank you for the great review! We're glad to hear everything arrived just as promised and that your order went smoothly without any issues. We truly appreciate your business and hope you enjoy your new Hide-A-Way Door!
If you ever need anything, we’re always here to help.
the door came to the correct height and fit like a glove
My use case was slightly less traditional, but our electric HVAC system is in a closet in my home office. Not only did the multiple doors look funny, but the door itself didn’t dampen the sound from the system at all. This now just looks like a built in, and it’s fun to show people that it’s actually an HVAC closet (kinda a strange thing to say) but makes my office much more office-y.
Thank you for taking the time to leave such a nice review & photo, it looks great! Just one thing though, don't forget to adjust our patent pending TopSeal down now that you have your door installed! Thanks again, we truly appreciate your business!